Last Updated: April 12, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Quip Medical Inc. ("Quip," "we," "us," or "our") governing your access to and use of Quip's billing optimization software, including our desktop application, web services, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. If you are using the Service on behalf of a medical practice, clinic, or other organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" or "your" shall refer to both you individually and that organization.
Quip provides AI-powered billing optimization software that analyzes clinical documentation and extracts optimal billing codes for submission to the Ontario Health Insurance Plan (OHIP) and other applicable payers. The Service integrates with Electronic Medical Record (EMR) systems to automate billing code population while maintaining physician control over final billing submissions. Key Features Include:
The Service is a Tool, Not a Substitute for Professional Judgment: Quip provides suggestions and recommendations to assist with billing optimization. All billing codes and submissions remain subject to your review, approval, and ultimate responsibility. You retain complete control over what is billed and when.
You must be:
To use the Service, you must create an account by providing accurate, complete, and current information including:
You agree to:
You are solely responsible for maintaining the confidentiality of your account credentials. Quip will not be liable for any loss or damage arising from your failure to protect your account information.
Subject to your compliance with these Terms, Quip grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your professional billing optimization purposes.
You agree NOT to:
Quip offers subscription-based access to the Service. Pricing, payment terms, and subscription details are provided during the registration process and may be updated from time to time with advance notice.
If payment is not received when due, Quip may:
Quip reserves the right to modify subscription pricing with at least 30 days' advance notice. Continued use of the Service after the effective date of a price change constitutes acceptance of the new pricing.
All fees are exclusive of applicable taxes (GST/HST, PST, etc.). You are responsible for all taxes associated with your use of the Service.
The Service, including all software, algorithms, designs, text, graphics, logos, and other content, is owned by Quip or its licensors and is protected by Canadian and international copyright, trademark, patent, and other intellectual property laws. Quip retains all right, title, and interest in and to the Service and all related intellectual property. No rights are granted to you other than the limited license expressly set forth in Section 4.1.
You retain all ownership rights to your clinical data, patient information, and billing records ("Your Data"). By using the Service, you grant Quip a limited, non-exclusive license to access, process, and analyze Your Data solely for the purposes of:
Quip will not sell Your Data to third parties or use Your Data for purposes unrelated to providing and improving the Service without your explicit consent.
If you provide Quip with feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant Quip a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.
Your privacy is important to us. Our collection, use, and protection of your personal information and patient data is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key Privacy Commitments:
Please review our Privacy Policy carefully to understand how we handle your information.
To the maximum extent permitted by law, Quip’s total liability to you for any claims arising out of or related to these terms or the service shall not exceed the amount you paid to Quip in the 12 months preceding the event giving rise to liability.
To the maximum extent permitted by law, Quip shall not be liable for:
This limitation applies regardless of the legal theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if Quip has been advised of the possibility of such damages.
You acknowledge that the limitations in this Section 10 are fundamental elements of the agreement between you and Quip, and that Quip would not provide the Service at the current pricing without these limitations.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, Quip's liability shall be limited to the maximum extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless Quip, its affiliates, and their respective officers, directors, employees, agents, and advisors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
Quip reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with Quip's defense of such claim.
These Terms commence when you first access or use the Service and continue until terminated in accordance with this Section 12.
You may terminate your account and discontinue use of the Service at any time by:
Quip may suspend or terminate your access to the Service immediately, with or without notice, if:
Upon termination:
Sections 6 (Intellectual Property), 7 (Privacy), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 12.4 (Effect of Termination), and 14 (General Provisions) survive termination
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising out of or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Ottawa, Ontario, and you consent to the personal jurisdiction of such courts.
Informal Resolution: Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting Quip at contact@quipmedical.org and providing a detailed description of the dispute and proposed resolution.
To the maximum extent permitted by law, you and quip agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative action.
These Terms, together with the Privacy Policy and any other agreements explicitly incorporated by reference, constitute the entire agreement between you and Quip regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Quip's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Quip.
You may not assign or transfer these Terms or your rights and obligations hereunder without Quip's prior written consent. Quip may assign these Terms without restriction, including to any affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of assets.
Quip shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
These Terms are for the benefit of you and Quip only and do not create any third-party beneficiary rights.
All notices to Quip must be sent to: Quip Medical Inc. 280 Joseph St, Kitchener-Waterloo, Ontario Email: contact@quipmedical.org Notices to you may be sent to the email address associated with your account and shall be deemed received when sent. If you have questions about these Terms, please contact us at contact@quipmedical.org.